How to Fix Street Lights in Southern Village?

For street light repair there are two options.  First is to call the Chapel Hill Engineering Division @ 968-2833.  The person answering is Jeanette.  Or, you can send an e-mail to  When you call, give the location, preferably using a street name and house number, unless the light is on corner of two streets.  The Chapel Hill group then makes contact with Duke Energy.  The procedure is a Town employee marks the street lamp pole with a yellow ribbon and Duke Energy repairs the light.  The procedure usually takes a two weeks or more.

The second choice is to contact Duke Energy by telephone or by website.  Duke Energy – 800-769-3766, or

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